Preparing Your Order


Replicating discs with us?

Well aren’t you smart? And good looking…

Now comes a little something called “order preparation”: three super simple steps to help guarantee a painless and enjoyable manufacturing experience. We’re sticklers about making sure everything is as organized as possible; it ensures we meet our deadlines and helps your project moves through the production queue as gracefully as possible.

Now why don’t we get started? And by “we” we mean “you”.

1. Your audio source

Yup. Simple really. You provide us with your DDP files via a download link (Dropbox , Google Drive) or our We Transfer page.

  • They must be equalized and sequenced (songs should be in the same order as the finished record) with the correct amount of leader or blank space in between songs (we suggest 3 to 5 seconds).

2. Your artwork

When submitting in artwork we ask that you:

  • Please provide us with minimum 300 DPI files in CMYK Colour – PDF or EPS format preferred with all fonts converted to outlines. PSD files are also groovy.
  • Include a 1/8th of an inch bleed (this “bleed line” is marked on all templates)
  • Make sure that the artwork files have the template itself (the guidelines) included as a removable layer and that they aren’t embedded into the artwork. If in doubt, remove the template from the files.

The first thing you should do is download the artwork templates and provide them to your designer or artistically-inclined bandmate.

3. Paying for your order

You can pay with your credit card or arrange with us to pay using an alternate method (e-transfer, cheque or wire transfer). The remaining balance (the other 50%) must be paid prior to the shipment of your final order.  We’ll contact you to make those arrangements.

We require 50% of the total on your invoice (including taxes) to be paid prior to the start of production (i.e. before we receive your audio source).

4. Shipping address

Please ensure (and then double ensure) that you’ve provided us with the correct shipping address for your order. You can verify that we have the correct address on your invoice. If the shipping address is different than what’s on your invoice it’s absolutely critical that you tell us immediately.

Contact us if you need any help preparing or uploading your files.

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